We ship Colombian specialty coffee to customers within Colombia. Here we explain delivery timeframes and costs.
Where we ship
For now we ship only within Colombia; we do not yet offer international shipping. [VERIFY/adjust: cities or areas with coverage or delivery restrictions.]
Processing and timeframes
Orders are prepared within [VERIFY/adjust: number of business days] after payment confirmation. Estimated delivery times within Colombia are [VERIFY/adjust: day range depending on city or area].
Shipping costs
The shipping cost is calculated and shown at checkout before payment, based on the destination within Colombia and the order weight.
Tracking
When your order is dispatched, you will receive tracking information by email, where the carrier supports it.
Transit damage and incorrect addresses
If your order arrives damaged, our Refund & Return Policy applies. Please make sure your shipping address is correct: we are not responsible for delays or losses caused by incorrect or incomplete delivery details.